Terms & Conditions

Last Updated: 30 Aug 2025

Welcome to Greenliss.com. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing, browsing, or purchasing from our website (www.greenliss.com), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our site.

Greenliss.com is operated under the following business contact details:

  • Address: 38/C, Shashibhusha Ghosh Lane, Mahesh, Serampur, Hooghly, West Bengal, PIN – 712202

  • Email: greenliss.com@gmail.com

  • Phone: +91 7044670038

These Terms are intended to protect both you, the customer, and us, the service provider, while ensuring a transparent, safe, and satisfactory shopping experience.

1. General Overview

Greenliss.com specializes in Electronics and Gadgets, including but not limited to smart devices, mobile accessories, audio equipment, wearables, and related technology products. By visiting our website, you agree to comply with all applicable laws and regulations governing online commerce in India.

We reserve the right to update or modify these Terms at any time without prior notice. Changes will become effective immediately upon posting. It is your responsibility to review these Terms periodically for updates.

2. Eligibility

By using our website, you confirm that:

  1. You are at least 18 years of age, or you are accessing the site under the supervision of a parent or legal guardian.

  2. You have the legal capacity to enter into binding contracts under applicable laws.

  3. You are providing accurate, current, and complete personal information when creating an account or placing an order.

  4. You will not use the website for fraudulent or unlawful purposes.

If you violate these Terms, we reserve the right to suspend or terminate your access.

3. Account Registration and Security

  • To purchase from our site, you may be required to create an account. You agree to provide truthful, accurate, and complete information.

  • You are responsible for maintaining the confidentiality of your account login credentials.

  • You must notify us immediately at greenliss.com@gmail.com if you suspect unauthorized use of your account.

  • Greenliss.com will not be liable for any loss or damage arising from failure to protect your account credentials.

4. Products and Services

  • All products listed on Greenliss.com are described as accurately as possible. However, errors in product descriptions, pricing, or availability may occur.

  • Product images are for illustrative purposes only and may differ slightly from the actual product due to lighting, screen resolution, or manufacturer updates.

  • We do not guarantee that every product description or other content is entirely accurate, complete, or error-free.

  • We reserve the right to discontinue any product at any time without notice.

5. Pricing and Payments

  • All prices displayed on the website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

  • Prices may change without prior notice due to supplier costs, exchange rates, or other factors.

  • Payments can be made through the available options at checkout, including credit/debit cards, net banking, UPI, wallets, or cash on delivery (where available).

  • By providing your payment details, you represent that you are authorized to use the chosen payment method.

  • In case of payment failure, we are not responsible for any resulting losses.

6. Order Acceptance and Cancellation

  • All orders placed on Greenliss.com are subject to acceptance and availability.

  • Once an order is placed, you will receive a confirmation email. This does not signify acceptance of your order but only acknowledgment of receipt.

  • We reserve the right to refuse or cancel any order due to:

    • Product unavailability

    • Pricing or typographical errors

    • Suspected fraudulent activity

    • Violation of these Terms

  • If your order is canceled after payment, the amount will be refunded to the original payment method within the specified timeframe.

7. Shipping and Delivery

  • We ship across India using trusted courier partners.

  • Delivery times may vary depending on location, product availability, and courier efficiency. Estimated delivery times are provided at checkout but are not guaranteed.

  • Shipping fees, if applicable, will be displayed during checkout.

  • Risk of loss and ownership of the product passes to you once the order is delivered to your specified address.

  • In case of incorrect address details provided by you, we are not responsible for non-delivery.

8. Return, Refund, and Replacement Policy

  • We strive to ensure you are satisfied with your purchase. However, returns or replacements are accepted only under specific conditions:

    • The product is damaged or defective upon arrival.

    • The wrong product was delivered.

    • The product is not functioning as described.

  • Customers must notify us within 7 days of delivery at greenliss.com@gmail.com with order details and proof (images or videos).

  • Products must be unused, with original packaging intact, and accompanied by proof of purchase.

  • Refunds, where applicable, will be processed within 7–10 working days after inspection and approval.

  • Some products, like consumables or hygiene-related items, may not be eligible for return due to safety reasons.

9. Warranty Policy

  • Some electronic products sold on Greenliss.com may come with manufacturer warranties. Please check product descriptions or packaging for details.

  • Warranty claims are subject to manufacturer terms and conditions.

  • We act only as a facilitator and are not directly responsible for warranty servicing unless explicitly stated.

10. User Responsibilities

When using Greenliss.com, you agree not to:

  1. Use the website for unlawful purposes or in violation of any applicable law.

  2. Upload, transmit, or share harmful content such as malware, viruses, or offensive material.

  3. Infringe upon intellectual property rights, including copyrights, trademarks, or patents.

  4. Attempt to hack, modify, or interfere with the website’s functionality or security.

  5. Misrepresent your identity or provide false information.

Failure to comply may result in termination of access and possible legal action.

11. Intellectual Property

  • All content on Greenliss.com, including text, logos, images, graphics, product designs, and software, is the property of Greenliss.com or its licensors.

  • Unauthorized reproduction, distribution, or use of our intellectual property without prior written consent is strictly prohibited.

  • Trademarks, logos, and service marks displayed on the website are owned by Greenliss.com or respective owners.

12. Privacy and Data Protection

  • We respect your privacy and handle personal information in accordance with our Privacy Policy.

  • By using our website, you consent to the collection, storage, and use of your information as outlined in our Privacy Policy.

  • We implement industry-standard security measures but cannot guarantee 100% protection against data breaches.

13. Limitation of Liability

  • Greenliss.com and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from:

    • Use or inability to use the website.

    • Unauthorized access to your data.

    • Product misuse, defects, or delays beyond our control.

  • Our total liability, whether in contract, warranty, or otherwise, is limited to the amount paid by you for the product purchased.

14. Indemnification

You agree to indemnify and hold harmless Greenliss.com, its affiliates, employees, and partners from any claims, damages, losses, or expenses arising from:

  • Your violation of these Terms.

  • Misuse of products purchased from us.

  • Infringement of third-party rights.

15. Third-Party Links

  • Our website may include links to third-party websites.

  • We are not responsible for the content, accuracy, or privacy practices of such external sites.

  • Accessing these third-party links is at your own risk.

16. Termination of Use

  • We reserve the right to suspend or terminate your account and access to our website without notice if you breach these Terms.

  • Termination does not affect any rights or obligations accrued prior to termination.

17. Governing Law and Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts located in Hooghly, West Bengal.

18. Force Majeure

We shall not be held responsible for delays or failures in performance resulting from events beyond our reasonable control, including natural disasters, strikes, government actions, network failures, or supply chain disruptions.

19. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.

20. Entire Agreement

These Terms, along with our Privacy Policy, Refund Policy, and other legal notices, constitute the entire agreement between you and Greenliss.com.

21. Contact Us

For any questions, complaints, or clarifications regarding these Terms and Conditions, you may reach us at:

Greenliss.com
38/C, Shashibhusha Ghosh Lane,
Mahesh, Serampur, Hooghly,
West Bengal, PIN – 712202
Email: greenliss.com@gmail.com
Phone: +91 7044670038